Customer Support

For enquiries relating to travel with one of our airlines

Aer Lingus

Tel: +35 31 886 85 05

Or visit
British Airways

Tel: +44 (0) 844 493 0787

Or visit

Tel: 0203 6843 774

Or visit

Tel: +34 93 378 78 78

Or visit

Individual Shareholder Enquiries

Individual Shareholder Enquiries should be directed to:

  • As the UK Registrar, Computershare can help with all enquiries relating to your personal shareholding in IAG. They administer changes in address or name; registration of legal documents; transfer and selling of shares.

    Tel: +44 (0) 370 702 0110 (Mon-Fri 0830-1730)
    Or manage your holding on-line at

  • If you hold shares on the Spanish register:
    Tel: +34 91 312 65 15 (Mon-Fri 0830-1730)

American Depositary Receipts (ADR)

If shareholding in IAG is in the form of an ADR then please direct your enquires to Deutsche Bank who are the ADR depositary bank.

Toll free: +1 800 301 3517
International: +1 718 921 8137
Email queries:

IAG Headquarters

International Airlines Group
Waterside (HAA2),
PO Box 365

Registered Office

International Airlines Group
El Caserío, Iberia Zona Industrial, nº 2
(La Muñoza), Camino de la Muñoza, s/n,
28042 Madrid

Media Relations

Contact details can be found on our Newsroom page

Institutional Investors and Analysts