China Tours Reviews

ChinaTours organized a splendid introduction to China for us, with a wonderful itinerary packed full of top sights. We enjoyed Beijing, the terracotta warriors in Xi"an, the pandas in Chengdu, a cruise on the Yangtze and Shanghai, and greatly appreciated explanations of local history and culture, the visits to museums and the opportunity to sample the local cuisine. The guides were very knowledgeable, personable, friendly, spoke excellent English and were very thoughtful of our personal needs and comfort. The tour was well paced, with sufficient flexibility and free time. We are looking forward to our next trip with ChinaTours. Our trip was a splendid experience.

Berny & Wally Schlegel

Thank you so much for organising our private tour holiday in China. We are now back home and had a fantastic time in China. Our trip went very smoothly and our guides were all informative friendly and flexible. Every part of the trip worked as planned. We were met at each location and escorted to the departure areas at the end of our time in each stop. This really helps when you are travelling in a country where many people do not speak our language. The places we visited were amazing. The Great Wall is incredible, as are the Terracotta Warriors and all the other major attractions people come to see. But walking through some of the Old Town areas of the big cities was also fascinating as you get to smell the street food and see some of the traditional ways things were done. Overall, we were very happy with the whole trip, from the planning stages right through to the final goodbye from Shanghai. You have helped us create some wonderful memories and we will never forget our time in China. Thank you so much for putting together such a wonderful itinerary. I will be highly recommending China Tours to any of our friends who are considering travelling to China. Kind Regards Rob & Carol Morris

Robert & Carol Morris

From start to finish China Tours were excellent to deal with. All guides we had were excellent and the hotels were of a high standard, especially the Crowne Plaza in Beijing, Sofitel in Sian and The Intercontinental in Shanghai. Lunch each day exceeded our expectations and the guides were more than helpful in translating the dishes. The daily attractions were well worth seeing and we were given adequate time to take in the sights. Any issues we had (namely with our flight out of Beijing and our hotel reservation in Shanghai) were sorted quickly and did not impact negatively on our overall impression of China Tours. We are happy to recommend China Tours to others and feel that China is a must see destination for all! From any organisational point of view, Rose was more than helpful - 5 *****. In terms of guides, we must single out Susan in Guilin who was exceptional, she was a joy to be with for our time while there and went over and above ensuring we had an amazing experience.

Sean McGrath

My situation was perhaps unusual in that I have a granddaughter living in Shanghai and whom I wanted to visit. She is a teacher so she has summers off from work and so I had a specific time period to go to china and visit. My discovery of China Tours and the customized variable tour it provides was wonderful and just what was needed. We were able to design a tour for just the six members of the family that allowed us to see everything we wanted in the time we had available. Our specialized tour included three cities, Shanghai, Xi'an and Beijing and all the sights we wanted to see and a few we didn't expect. Not expected in a city of twenty seven million people. Each city has a tour guide who is an expert in the history and culture and sights of that city. We were well taken care of. The food was excellent and tailored to our own taste and preferences. The transportation was comfortable, air conditioned and convenient. Although it was very hot in late July and early August, we had a great time and learned a lot about China and the Chinese people.

Mr. Rick

We had an absolutely wonderful time and ChinaTours.com did an Excellent job in all areas: answering questions to plan our trip, help in getting our Visas processed, making changes to our trip to accommodate our travel plans, tour guide quality and excellence in speaking English, vehicle and driver quality, courtesy and professionalism, quality of the places we visited/toured, etc. All our tour guides in every city were excellent, were very knowledgeable and always did their best to make our trip fabulous! We had a medical emergency and a lost traveler on our 8 day tour of Beijing, Xi'an and Shanghai and the tour guides were very professional, calm and collected and did what they had to do to get the issues addressed quickly and with as little stress as possible (both issues had good outcomes, in large part due to the professionalism of our tour guides). Our trip highlights – the Great Wall and toboggan ride back down from the wall, The Terracotta Warriors, Biking the entire City Wall at Xi'an and the Bund in Shanghai. We toured in Late July and August and it was hot and humid everywhere we went (Shanghai was cooler (90F), but very humid, Xi"an was the hottest (106F) but not as humid) not the best time of year to tour, but we had little choice with a school-aged child. We still had a great time and the tour guides gave us plenty of water and tried to minimize our time outside. Even though it was hot, we all had a great time.

Mr. William Scott Bryden

Thank you so much China Tours I had the most wonderful tour and think the service you provided was excellent and am only too happy to provide feedback to any prospective customers, and have in fact already recommended your tour company to anyone who has expressed an interest in visiting China, and if I ever plan to re-visit I would not hesitate to return with your company. Nicholas was an excellent guide in Beijing, as was Sophia (Xi’an) and Frank (Shanghai) and I have nothing but praise for every step of the process with your company from booking through to the excellent hotels, pick-up and delivery service to airports; meals provided and advice and information given. I am already dreaming of a return trip to your beautiful country.

Ms. Ann Marie McCann

We had a fantastic time in China and that was largely due to the support of China Tours. Your guides in Beijing and Guilin were the best. We gained a lot of knowledge from them on the cities we visited and they made our trip extremely easy and enjoyable, right down to selecting our lunch menus. We would highly recommend China Tours to all our friends or anyone thinking of booking a tour in China. Also, our travel consultant was very helpful at the start when we were planning our trip. She was very responsive and listened to everything we requested, right down to the day before we flew to China. Our itinerary was customized and this posed no problems with the logistics with China Tours. All round, this was a very memorable family holiday that we will cherish for a long time.

Mr. Stuart Greenwood

We have just completed the great China trip organised by your Company. We would like to express our thanks for organising the trip in an efficient and professional manner. We are grateful for your arrangement flexibility and for incorporating parts of our own itenary. All drivers and tour guides were kind, understanding and knowledgeable professionals, who obviously enjoy their job and are proud to show their country. Each location had its own specific character and each tour guide had a different approach to show it, which made the whole experience much more interesting. Cycling on Xi'an City Wall, modern skyline of Shanghai, Forbidden City and the Great Wall will be remembered for a long time. A trip to Guilin and Yangzhou should be mandatory for all visitors to China. We would especially prize the assistance and highly recommend the professional guidance offered by Deng Gui Feng (Albert) and his driver, who in addition to their normal duties went out of their way to offer help during my wife’s little medical emergency. Thank You, Gentlemen. Overall we are very happy with our trip and the places we have seen over the 25 days. We have no hesitation recommending your services to your prospective clients.

Mr. Greg Pfeifer

Exceptional... That is all I can say. Family of 4 (husband, wife and 2 kids ages 14 and 10) Visited Beijing, Xi'an, Guilin, Yangshuo and Shanghai. All the hotels they booked for us were excellent and centrally located. Each day was planned such that we can enjoy site seeing without getting overwhelmed and still cover a lot of things. Our tour guides were very professional, knowledgeable and friendly. All of them went out of their way to accommodate all our needs and make us feel at home. The one thing that we appreciated a lot was that each one of our guides made sure that we don't have any issues when we were transferring. Instead of just dropping us at the airport, they came all the way in and guided us to the right terminals, collected our boarding passes and took us all the way to security gates before saying good byes. To give you a couple of examples here, when we were transferring from Guilin to Shanghai the security line at the airport was unusually long. Catherine went ahead and spoke to a security officer to see if we could move thru an express lane to make sure that we catch our flight. Similarly, when we were leaving Shanghai, our initial flight from Shanghai to Seoul was delayed. We could have missed our connection home, but Maria spoke to the airline personal and efficiently switched us to another flight and took us all the way to the other terminal... making sure that we have no problems. This is what I call 7 Star Service. I will recommend Chinatours.com to all my friends.

Mr. Khawar

We would like to thank all your staff for our trip to China. We could not have done it without you. I am a wheelchair user, but independent. Travelling in a wheelchair is difficult, but especially so in China. With the help of your guides and drivers I managed to see more of the sites than I thought I would. The food was great, apart from the restaurant we went to after visiting The Great Wall. The restaurant was not wheelchair accessible, but with Harry and Mr Wong the driver, they managed to carry me up the two steep flights of stairs. I appreciate their help.

Louis and the Billett Family

Hi, thanks for organising the trip - it all went very well and we had an excellent time. We could not fault the trip - for us a tour of Xi'an, Guilin and Shanghai was perfect as we already had plans in Beijing as my partner was living there for 2 months. From meeting us at Beijing station to board the train to arrivals in Xi'an, Guilin and Shanghai - it was all managed very well and the local contact was on hand to escort us around. The tour guides were very friendly and helpful and went out of their way to help with our trip. The meals arranged were excellent and the sights we visited were the main places to go. Of course there are always other places you can visit with more time - this trip was a fast tour around and so there are always going to be places we missed. But maybe a couple of places we visited in our free time which are not to be missed are in Shanghai Jade Buddha temple and the view from a skyscraper in Shanghai - these were both excellent but were not on our tour. The hotels were very good and were of a high standard, not always right in the centre of the city but only a cheap taxi journey away in the evenings. Thanks for a wonderful trip and thank you for removing all the stress of organising it - you and the guides made it all run smoothly without any concerns.

James

Thank you very much for all of your assistance in planning a wonderful trip to China. All of our expectations were met and we had a fantastic time. All of the guides, Maggie, Michele and Tony were excellent. They were on time, thoughtful, and knowledgeable. All of the drivers were excellent and safe. All of the restaurants were exceptional except one near the Zhiangjiajie National Forest Park that I already discussed with Michele. It was great to have peace of mind that we would be met at the airports and train station upon arrival by competent tour guides. I would like to thank you personally for arranging the hotels. We particularly liked the location of our hotel in Beijing. In the hutongs was perfect with the local market street just outside our hotel was wonderful, giving us a wonderful look at morning and evening life of the local Chinese people. We do understand now some of the differences in the cultures related to various hotel accommodations. Our hotel in Wulingyuan Village had the hardest beds of our trip and we found in talking to other Western tourists all of the beds in the hotel were the same. But, our beds in Shanghai at the Grand Mercure were just like ours at home. Again, some cultural differences. Your consultation was excellent. Your advice of taking the Li River Cruise instead of the 5 hour walk became very appreciated since it rained the entire day on our cruise. Haha! We were able to take some fantastic photographs because of the cloudy conditions. I have attached some photos of our trip that you may use. Feel free to use any comments for your customers and you may use us as a reference for future customers. Thank you again for a wonderful trip. We will recommend you to our friends who are interested in a trip to China. Since our visas are good for 1 year, we will probably plan another trip to China next year and will consider using China Tours to help in the planning again for that trip. We feel confident that we can do some of the arrangements ourselves next time but also see that we might need some assistance from a travel agency. Thank you again. James and Joy Roling

James and Joy Roling

We had an excellent trip to China. In Shanghai we saw the Metropolis China, In Guilin & Yangshuo the Picturesque China, in Xi’an the Historic China and then Beijing which had the most attractions and a mix of everything. I had been dealing with Rose Shi at ChinaTours.com for getting the tour arranged. I found her very patient, attentive and helpful in getting the right tour arranged for us because we made a few changes to what was on standard offer. The tour guides were all very informative, helpful and made sure we did not have any problems. The drivers were cooperative and their vehicles were clean, tidy and reliable. The hotels were very good too with good rooms and they all offered a good array of food for breakfast. My only gripe was in Shanghai and Xi’an where they wanted to charge us extra for breakfast for our kids. Must have been some communication error somewhere. Fortunately, our tour guides sorted it out for us. I would highly recommend this tour to anyone.

Mr. Millan Kumar and Mrs. Reena Kumar

My parents have now returned to Iran. They have told me that they very much enjoyed their trip to China and spoke very highly of Chinatours. They said their trip was well arranged and the guides were helpful, especially in assisting my mother with the wheelchair. I wanted to say a big thank you for all your assistance in making this a memorable trip for my parents.

Mrs. Zarineh Isfahani

Just wanted to thank you, Shirley and Helen for all your help with our trip to China. We had an amazing time. It was organised so well and both Shirley and Helen did a brilliant job showing us around. We we will definitely recommend China Tours to our friends and family.

Mathu Neelendra

We are having a wonderful time in Beijing. For four days, we are totally spoiled and looked after by our super tour guide, Kelly. Fun China Tours! Very helpful from the first email I sent, very efficient, professional… Beijing is a wonderful city; everybody should try to come to Beijing to see the wonderful sites.

Mrs. Cathy Quinn

My husband and I went to China and decided to take a tour with ChinaTours. We went to Beijing and Shanghai and had an amazing time. Our guides were both very well informed, knowledgeable, spoke very good English and were willing to answer all our questions. I would definitely recommend people who travel to Asia to take a tour with ChinaTours because they organize everything for you and you don't have to worry about the issues that come with not speaking the language. They take very good care of you. I am a very picky-eater and even though the food was very different from what I am used to, there was always something I could eat and enjoy. In most cases our group (we were 13 people) could choose from a variety of dishes and recommendations and select the meals we preferred and share them. In Beijing our favorite part was hiking in the Great Wall, and in Xi'an our bike tour around the City Wall and the Terracotta Warriors. The tours start around 8am and finish around 5pm, our guides also provided us with the option to do other activities at night. We took advantage of this in Xi'an and for a low price we went to a Dumpling Feast (since that was my favorite food in China) and a Traditional Chinese Dancing and Music Show, which is definitely worth your time. We both fell in love with China, its beautiful people and culture. Thank you for Everything!

Mrs. Liz Aguilar

Thanks for Everything! This is second time I have used your services in the last three years and you have only gotten better! Both of our guides and drivers were great, the guides spoke very good English and their knowledge made the trip more interesting. It might help if you listed some “Fun” restaurants for dinner in the cities where your customers are staying. We found the “Golden Jaguar” in Beijing, we have never experienced anything like it before and absolutely loved it. We also found another restaurant in Shanghai off of Nanjing Road called “MIT Catering” and had one of the best meals of our trip. I have no problem recommending your services to anyone who asks. I too hope to use you In the future, our other son may end up teaching in Beijing like his older brother, next year, if so we will see you again!

Mr. Cameron Gordon Walker

Good Morning, I would like to thank you for a wonderful time in Beijing. Our Guide (Happy), was friendly, knowledgeable, and very courteous. She never made us wait, and always ensured our well being. The tour itinerary was excellent and I will use your services on my next visit to China. I understand that our driver was hired thru another company, but I felt very safe with him behind the wheel. I look forward to my next visit.

Mr. Jeffrey Villarreal

Such an amazing place and amazing guys, thank you…We're having a really good time with all of us and Kelly is well. This is awesome, thank you Kelly, you rock. Best places, best group, it’s a really good time, I couldn’t imagine being in a better place right now.

Ms. Sarah Hallaj

China was absolutely amazing. I had the best experience with China Tours. I normally organise my own holidays, however, this time I was a solo traveller and wanted to make sure everything was smooth and safe. I organised the trip through an excellent travel consultant Lora Li who was always prompt with her email replies and made organising the trip very easy. The service provided by China Tours was exceptional. The tours guides in each city were knowledgeable, relatable and willing to go above and beyond. One tour guide in particular (Joe from Beijing) waited at the airport for 6 hours (from 2030 to 0230) whilst my international inbound flight was delayed. The tour guides assisted with the transfers between cities which made domestic travel very smooth. All the sites within the tour were interesting and worthwhile the visit. The hotels were all centrally located with excellent facilities, even though I had paid for 4 star, they felt more like 5 star hotels. The drivers in each city were very safe, assisted with luggage and always had cold water available! The tour had people from all over the world - two families, two couples and two other solo female travellers - with all age groups. I have made some life long friends through this tour. I cannot recommend China Tours enough to anyone thinking of travelling through China.

Ms. Lauren

The tour was excellent! Rose did a great job handling the reservations and all the tour guides (Maggie, Chris, Lin and Jack) did an excellent job! I thought that Maggie especially did an amazing job in Beijing. She is an excellent tour guide and was a wonderful tour leader for the whole group. She was excellent at explaining everything and she gave a lot of great information. My 10 year old daughter Sonia loved her and it made the trip extra special. Chris in Xi'an was also great - high energy with lots of great information. Our time in Chengdu was more quiet as we didn't have a group but I thought Lin did a great job. We joined another group in Shanghai with Jack and that also worked out very well. The extra shows were also great (Acrobat show, Dumpling Dinner and Face Changing show). I think all the main sites were covered which is great. We were always on schedule and everything ran very smoothly. Thanks again.

Raghu

I just want to say thank you for organising such a wonderful tour. We had a fantastic time which was all due to great organisation and tour guides. I would like to give a special mention to Caroline, our guide in Shanghai. I cannot say enough nice things about her. She was definitely our favourite. We loved China and would definitely recommend China Tours.

Maree Robyn Downs

Our China tour was entirely arranged on the internet between ourselves and our China Tours representative Martha. All our tour enquiries throughout the organisation stage were dealt with in a professional and efficient manner with updated itineraries constantly supplied. At each stage of our tour we were met at the airport or train station by our guide and driver. The tour guides were all well versed in English and local knowledge and drivers maintained clean comfortable and air conditioned vehicles. We were given ample time at each site that we visited and guides were flexible enough to make adjustments on request, the daily lunch stops were carefully chosen and were a delight of Chinese cuisine at its best. The organisation appears to be a well oiled machine and the tour was well co-ordinated with no hold ups throughout the trip. We elected to take the China Tours boutique hotels option in Xi'an, Guiling and Chengdu and this turned out to be an excellent choice, these themed hotels were not only an excellent option but also provided an insight into traditional Chinese architecture and culture and are all highly recommended. The choice of modern western style hotels in the other centres was also of a high standard. China Tours is a highly recommended choice for organising a tour of China and we thank them for a wonderful and memorable trip.

Chris Holland

We really enjoyed our China Tour. The guides were excellent, and the Hotels were truly 5 star luxury. The Cruise Ship Century Diamond was also excellent! Selena was very helpful in planning our Tour. We have attached a copy of a photo of us at the Great Wall.

Carol and Leith

I had a great time on my trip. Everything was very organized. The tour guides were locals but they spoke excellent English. The restaurants we went to were great and there was always a lot of food left over. I really liked the fact that we spent our time sightseeing and not wasting time on shopping stops like some other tours. I would highly recommend China Tours.

Bing Chen

Our trip with ChinaTours.com was nothing less than perfect! From our first airport meeting to our final drop off, every single guide was on-time, welcoming, professional and well spoken. Every tour we went on was well organized and every effort was made to ensure that we were happy and comfortable at all times. We especially loved Vivian, our guide in Beijing. She got us off to a great start and set the standard very high for all the other guides in the other cities. She was exceptional! So friendly and knowledgeable; very protective of us and especially our daughter (who got a lot of "extra attention" from the Chinese as I guess her appearance was a novelty to them). She had a lot off good suggestions and useful tips for the rest of our trip too. She was also a great photographer and because of her for the first time in our travels (and we do travel a lot), we actually have "family photos" of all 3 of us. Thank you Vivian. We will certainly recommend this tour company to our friends and family. From the first email and the communication with our trip coordinator - Lora Li - we felt in touch and organized. We really had nothing to worry about at any time. All the hotels were good, the domestic flights were all well organized, the planned meals were excellent. Overall, it was a trip of a life time and we sincerely thank you for that!

Mrs. Karyn

We were very pleased with the service we received. We were appreciative of Ms Laura in Beijing because we did not want to stop at the jade factory because it would take time away from the Great Wall. We really enjoyed Ms. Laura in Beijing and Chris in Xi'an. They went out of their way to make us feel comfortable and have a good time. Ms. Laura in Beijing and Nick in Guilin gave us suggestions for extra things to do in the evening which were very welcome. All of the guides were very courteous. The car in Beijing did not have a seat belt on the passenger side otherwise all vehicles were very comfortable and clean. All drivers were very courteous. Our driver in Xi'an was excellent has he had to drive over some very rough roads to get to Foping. All meals were very good. The best was the Peking duck in Beijing and the dumpling banquet in Xi'an. The lunch in the local home in Beijing was also a very good experience. The hotels were excellent. The only exception was the hotel in Foping which was very rough. The lobby was very nice, but the room itself was not. Our guide, Chris, knew this and prepared us for it. He also made sure we had something for breakfast during the stay in Foping. We had plenty of water daily and it was appreciated. We were overall very pleased with the value we received for our tour through China.

Mrs. Lois Rozman

We are very happy in Beijing, we have a wonderful tour guide in Kelly, and a good tour company in chinatours, you got to keep it up. Thank you Kelly, thank you very much, you did a wonderful job. I’m very happy to be here in Beijing, and our tour guide Kelly is outstanding, she is particular in everything she does and she makes everything fun and happy for us! She covers everything, she is very knowledgeable about history, culture and Chinese people, and I learned so much on this trip. I’m sure the trip will be enjoyable for the rest of the day and for the rest of the tour organized by a very efficient company called chinatours.com and by a fantastic guide Kelly. Thank you Kelly for all that you’ve done for us while we've been in Beijing!

Mr. and Mrs. Kent

I can highly recommend China Tours. Angela was great when I was making my booking on line and had to make several changes, the tour guides in each location in China were excellent. They were all knowledgeable about the history of the city and its sights and I really appreciated their help with checking in to hotels, airports and the train station. The itinerary was well organised and all went according to plan. I also made great new friends within my tour group. I had a wonderful holiday. Thank you and regards.

Andrea