IAG shares are traded on the London Stock Exchange’s main market for listed securities and on the stock exchanges of Madrid, Barcelona, Bilbao and Valencia, through the Spanish Stock Exchanges Interconnection System (Mercado Continuo Español).

IAG shares traded on the London Stock Exchange are held electronically as share entitlements. These are in the form of Crest Depository Interests (CDIs). The CDI holder is the beneficial owner of the shares.

IAG has partnered with Computershare to administer the electronic share register through the Corporate Sponsored Nominee service with no cost to the shareholder. As IAG is a Spanish Company, holding shares this way allows shareholders to continue to have the beneficial entitlement of their holding. This not only gives them the ability to trade shares in IAG, the service also ensures they have the same entitlements as a direct shareholding, such as voting rights and attendance at shareholder meetings.

In addition, IAG has a Sponsored Level 1 American Depositary Receipt (ADR) facility that trades on the OTC market in the US (see www.otcmarkets.com). Deutsche Bank is the ADR depositary bank.

Contact us

For enquiries relating to institutional investors please contact the Investor Relations team on the following:

United Kingdom +44 (0) 20 8564 2900
Email: investor.relations@iairgroup.com

For enquiries relating to individual shareholders:

United Kingdom

Please contact Computershare for all matters relating to a UK shareholding in IAG. They administer name and address changes, registration of legal documents and the transfer and sale of shares.

You can contact them via the following channels:

Tel: +44 (0) 370 702 0110 (Mon-Fri 0830-1730)
Email: web.queries@computershare.co.uk

You can manage your holding online at www.investorcentre.co.uk/iag

Alternatively, you can contact Shareholder Services directly via shareholder.services@iairgroup.com

Spain

If you hold your shares via the Spanish register, you can use the following e-mail address or telephone number to submit your query:

Tel: +34 91 312 65 15
Email: accionistas@iairgroup.com

USA

American Depositary Receipts (ADRs)

If you hold your IAG shareholding in the form of ADRs, please direct your queries to Deutsche Bank who are the ADR Depositary Bank.

Toll free: +1 800 301 3517
International: +1 718 921 8137
Email queries: DB@amstock.com

 

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Frequently Asked Questions

General

1. What are CDIs and how do they differ from shares?

As IAG is a Spanish company, it is not possible to issue share certificates. Instead IAG shares traded on the London Stock Exchange are held electronically as share entitlements. These are in the form of CDIs. The CDI holder is the beneficial owner of the shares. The administration of these is handled through the IAG Nominee Service, unless you have arranged for an alternative provider of this service.

2. What is the IAG Nominee Service?

CDIs are held electronically so no share certificates will be issued. This avoids the risk and inconvenience of losing the certificate and the costs of replacements. A Statement of your holding will be despatched annually.

Computershare operates the service under the authorisation and regulation of the Financial Conduct Authority (FCA) in the UK.

The IAG Nominee Service offers an internet and telephone share dealing facility, which allows participants to sell shares on a 'T&2' basis (Trade Date plus 2 days), rather than the standard ‘T&10’. Additionally, participants benefit from reduced commission rates when trading, as physical certificates are not involved and administration costs are reduced.

Nominee Terms and Conditions can be located on the Computershare website here:
www.computershare.co.uk/nominee

3. How do I buy/sell IAG CDIs?

Any broker/market participant can purchase CDIs.

However, as Computershare administer the nominee, holders purchasing additional CDIs who want them to be held through the IAG Nominee Service or added to their existing IAG Nominee account may find it easier to transact through the Computershare service to ensure duplicated holdings do not arise and for certainty of the cost and timeframes involved.

Alternatively, you can use a broker of your choice to purchase CDIs (or shares in Spain) and then request the broker to transfer the CDIs purchased to Computershare by lodging a Nominee Deposit Form (for which the broker may charge a fee).

If you wish to sell your CDIs using a service other than Computershare's you must first transfer the CDIs to the CREST account of the relevant broker/market participant.

Please use the IAG CREST Transfer Form to facilitate this transfer, this is available by either visiting www.investorcentre.co.uk and accessing 'Downloadable Forms' or you can telephone 0370 702 0110 and request a copy of the form. Please note that there is a fee of £25 for the transfer.

If you wish to buy or sell CDIs through Computershare please call 0370 703 0084 or visit the website: www-uk.computershare.com/investor/sharedealing.asp

Please note, you will be required to register a Computershare dealing account before buying or selling CDIs.

4. Can I hold shares directly on the Spanish Register?

All IAG shareholders can hold their shares through the Spanish register administered by Computershare Spain, but fees will apply. You can transfer to the Spanish register as follows:

  1. Holders in CREST: These participants (or underlying beneficiaries) will need to make their own arrangements in completing the cross-border delivery and should refer to the CREST Manual for guidance. Further assistance may be available from Euroclear UK and Ireland.
  2. Holders in the IAG Nominee Service will need to make their own arrangements through an alternative CREST Participant, withdraw their CDIs from the IAG Nominee Service (completion of a form required and fee payable) and their appointed broker will then need to follow the process above.

5. How can I hold shares in IAG if I have a US registered address?

IAG has established a Sponsored Level 1 American Depositary Receipt (ADR) facility that trades on the OTC market in the US (see www.otcmarkets.com). Deutsche Bank is the ADR depositary bank.

Details of the facility are as follows:

Ratio: 1 ADR = 2 Crest Depositary Interests (CDIs)
Exchange: OTC
Symbol: ICAGY
CUSIP: 459348108

Further information on IAG's ADRs can be found on the Deutsche Bank website: http://www.adr.db.com.

For shareholder enquiries, please contact:

ADR Depositary
Deutsche Bank Trust Company Americas
c/o American Stock Transfer & Trust Company
Peck Slip Station
P.O. Box 2050
New York, NY 10272-2050
Email queries: DB@amstock.com
Phone:
Toll free +1 800 301 3517
International +1 718 921 8137

Investors wishing to convert their CDIs to ADRs should instruct their brokers to contact the Deutsche Bank ADR broker desk in New York on + 1 212 250 9100.

6. Do I have to pay Spanish tax if I am an IAG Shareholder tax resident in the UK?

As a Spanish Company, IAG shareholders will be subject to the Spanish tax regime in relation to any dividends or gains on IAG shares. UK tax resident IAG shareholders will also be subject to the UK tax regime. Please see the Tax Information FAQs for more information on this topic.

Shareholders’ Meetings

1. Who can attend the Shareholders' Meeting?

Shareholders (holders on the Spanish register) who are named on the register 5 days in advance of the Shareholder Meeting will be entitled to attend the Meeting in a speaking and voting capacity.

CDI holders (holders on the UK register) who hold their shares directly through Computershare must fill out the proxy voting card to appoint a proxy in respect of the underlying shares their CDIs represent. A proxy form must be filled out even if the holder themselves wishes to vote in person. If the CDI holder holds their shares through a third-party provider, they should notify their third party that they wish to attend via proxy by filling out a Letter of Representation.

2. What documents are needed to be able to attend the Shareholders' Meeting?

Holders on the Spanish register must present their attendance, proxy and remote vote card, completed and signed by them, at the entrance to the building where the Shareholders' Meeting is to be held, together with their identity card, passport or any other equivalent official identity document.

CDI holders or their proxies wishing to attend the Shareholders' Meeting need to bring with them a form of identification. At registration they will be presented with their proxy appointment. As stated in the previous question, CDI holders wishing to attend the Shareholders’ Meeting must have been appointed as a proxy in respect of the underlying shares their CDIs represent.

3. What is a proxy?

With respect to CDI holders, a proxy must be granted in order to vote on the underlying shares that the CDIs represent even if this is the named shareholder. If an alternative proxy to the shareholder is nominated, this is the person authorised to vote on behalf of the shareholder.

With respect to holders on the Spanish register, they also have the right to appoint a proxy to attend on their behalf. They can do this by completing the proxy section on the attendance, proxy and remote voting card and sending it in advance to the Shareholder Office or handing it in on the day.

In both cases, the proxy does not need to be a shareholder of the company themselves but must sign the relevant form to confirm their acceptance as proxy.

Proxy authorisation can be revoked and superseded if the shareholder attends in person or fills out the remote voting section of the voting card.

4. How can we obtain the attendance, proxy and remote vote cards/form of instruction?

Once the Shareholders’ meeting has been convened, and within the applicable legal timeframes, the attendance, proxy and remote vote cards for shareholders and CDI holders holding through Computershare, and the form of instruction for CDI holders holding with a third party, will be issued and sent by the Company through the post. On entering the Shareholders' Meeting, the CDI holders (attending as a proxy) will receive the corresponding proxy card.

The attendance, proxy and remote vote card will also be available on the Company's website.

5. What documents does the proxy need to be able to attend the Shareholders' Meeting in person?

In the case of a proxy authorisation, the person attending the meeting must produce at the entrance to the venue the attendance, proxy and remote vote card in which the holder on the Spanish register has granted proxy authorisation, signed and duly completed (by both the person attending in person and by the proxy), together with the proxy's identity card, passport, or any other equivalent official identity, document of the person attending the meeting.

6. How can we vote by remote means?

Every shareholder with the right to attend the Shareholders' Meeting can vote by remote means prior to the Shareholders' Meeting. Holders on the Spanish register can vote by remote means by completing the remote vote section on the attendance, proxy and remote vote card and sending it to IAG by post to the Shareholder Office or electronically through the Company's website.

Any CDI holders wishing to vote by remote means in relation to the underlying shares must complete the form of instruction and return it to Computershare before the deadline established in the call notice of the meeting.

Dividends

1. In what currency does IAG pay dividends?

As a Spanish company, IAG declares its dividends in Euros.

CDI holders within the Corporate Sponsored Nominee (CSN) will receive their dividend payment in Sterling, unless they have requested to receive in Euros. Computershare will carry out the conversion and obtain the appropriate exchange rate as soon as practical after they receive the aggregated dividend. The tax voucher issued to you will indicate the exchange rate obtained and used by Computershare.

For those CDI holders who wish to receive their dividend payment in Euros they need to elect to do so by completing a Currency Election form provided by Computershare or by visiting www.investorcentre.co.uk.

2. When will I receive my dividend payment?

When IAG announces a dividend, it will confirm the relevant dates applicable to that dividend:

  • Dividend Rate
  • Ex-dividend Date
  • Record Date
  • Payment Date

Shareholders on the register on the Record Date will be entitled to receive the dividend. Shares through the CSN are held in the form of CDIs therefore the payment date for UK shareholders will be approximately 10 days later than the payment date for shares held through the Spanish register. This is to allow time for the payment to be sent to Computershare who will then convert it from Euros to Sterling and make arrangements for the payment of the dividend via the banking system or production of cheques for distribution to CDI holders.

3. How will I receive my dividend?

The quickest way to receive your dividend payment is directly into your bank account, alternatively you will be sent a cheque. Direct payment into a bank account is an easy and secure way to receive dividends. Please be aware that administration fees will be charged by Computershare if you ask for a cheque to be reissued.

4. By what date should I have registered my bank details and my currency election (if applicable)?

For the dividend payment to be made directly to your bank account or for you to receive your dividend in Euros you need to have registered these details with Computershare by no later than 1200 (GMT) on the Record Date. To register your bank details, you will need your shareholder reference number which you can find on your CDI statement.

You only need to register your bank details once, unless you change your bank account then you need to update your details with Computershare.

5. What are the tax implications of receiving IAG’s cash dividend?

As a Spanish company, any dividend related taxes are due in Spain and therefore CDI holders who are not resident in Spain for tax purposes will be subject to the standard Spanish taxation withholding.

Please see the Tax Information section below for more information on this topic.

6. Who should I contact if I have further questions on the payment of my dividend?

Please contact Computershare should you have any further questions in relation to the payment of your dividend. Please note that neither IAG or Computershare can assist you with tax advice, you need to review the tax information available on the IAG website and, if necessary, contact an independent financial adviser.

Tax Information

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Spanish Tax Information on dividends for UK shareholders

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Spanish Tax Information on Gains realised on IAG shares by UK resident shareholders

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Form 210 Guidance Notes

Form 210 Guidance Notes

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Form 210 Guidance Notes Form 210 Guidance Notes